Can't Find Your Passport?

Can't Find Your Passport?

What happens if you lose your UK Passport whether you are visiting abroad or if you are resident in Portugal.

Find out what you can do if you are due to travel in a few days and cannot locate your UK Passport.

(The following information was obtained from the UK Government website direct on 4 April 2018.)

If your passport is mislaid, lost or perhaps stolen and you have booked to travel imminently, there is help available in the form of an Emergency Travel Document.

If you definitely think your passport is stolen you need to report it to the nearest Police Station, to get a Police Report and then you need to contact your nearest Embassy or Consulate of your Passport Country.

If you do not hold a UK Passport, check with the Embassy or Consulate of your Passport Country.

If your passport is lost or mislaid and you cannot find it in time for your travel arrangements you can apply for an Emergency Travel Document, subject to eligibility. The Emergency Travel Document is not a replacement emergency passport as it can only be used for a specific trip relating to your imminent travel plans and is subject to other restrictions detailed on their website. You should be aware that applying for an Emergency Travel Document is chargeable and WILL cancel your passport, so if you have not fully searched for your passport it may be a good idea to look again thoroughly, otherwise it will be cancelled once you proceed with the issue of an Emergency Travel Document and you will need to reapply for your passport again. You can read more about it on the UK Government website.

If you are in the Algarve, Portugal the nearest Consulate Office is in Portimao. British Vice Consulate Portimão contact details as follows-

Address                        Edificio A Fábrica, Avenida Guanaré, 8501-915 Portimão, Algarve, Portugal

Tel                          (00351) 282 490 750 (Click option 2 to speak to a consulate officer)



The Consulate is open to visitors Monday, Wednesday and Friday from 9.30am to 2pm, excluding public holidays. Consular phone lines are open from 9am to 5pm.

If you need an Emergency Travel Document and are due to travel in the next 24 hours, contact them as soon as possible. Otherwise, make an appointment online at your nearest consulate in Lisbon or Portimão.

You will be advised to do the following-

  1. Complete application form.
  2. Book an appointment for the Portimao Consulate Office

When you attend the appointment you will need to bring the following

  1. Confirmation of your appointment
  2. Photocopy of missing passport if possible
  3. Passport size photo
  4. Proof of address
  5. Proof of travel
  6. Means to pay fee of 100 UK pounds or 118 euros at appointment or proof of online payment

By issuing an Emergency Travel Document it will immediately cancel your mislaid or stolen passport, so if you have other travel plans coming up you may want to ensure you definitely cannot find the passport before applying for the Emergency Travel Document.

You have to cancel a lost or stolen UK Passport as soon as possible.

If you have no immediate plans to travel and you do not require an Emergency Travel Document, here is the link to find out how to replace your UK Passport.

You can review the emergency guidance for British Nationals Overseas in the Algarve.

Information and links last updated 4/4/2018